General terms and conditions

GENERAL TERMS AND CONDITIONS
REAL ESTATE AGENCY
VERTIGO NEKRETNINE d.o.o. , JARUŠČICA 5A, ZAGREB

GENERAL PROVISIONS
Article 1.
General Terms and Conditions of real estate (hereinafter: General Terms) regulate the business relationship between the agency for real estate agency (hereinafter referred to as Mediator) and natural or legal persons (the principal) that the broker concluded contract mediation.
Terms and conditions are an integral part of the contract concluded between the broker and the client.

Article 2nd
Certain terms and in terms of these General terms have the following meanings:
  • Real estate agents - authorized agency that meets the requirements for mediation in real estate, or agency and real estate VERTIGO NEKRETNINE d.o.o., Jaruščica 5A, Zagreb (hereinafter referred to as Mediator).
  • Real estate brokerage operations are real estate agents regarding connecting the customer and third party negotiations and preparations for the conclusion of legal transactions which are subject to certain property, especially in the purchase, sale, exchange, lease, rental and others.
  • Agent real estate brokerage is a natural person who is listed in the Directory Agents in real estate and as such is employed by the Agent (the Agent).
  • Real estate particles of the earth's surface along with everything with the land permanently connected to the surface or below it in accordance with the provisions of the general regulations on ownership and other real property.
  • The Customer is a natural or legal person with real estate agents
  • make mediation contract (seller, buyer, lessee, lessor, landlord, tenant or other possible participants in real estate).
  • The third person is a person that real estate broker is trying to connect with the customer in order to negotiate business contracts which are subject to certain property (hereinafter: third party).
  • Intermediary fee is the amount that the Principal is obliged to pay intermediary for mediation.
PROPERTIES
Article 3rd
Our offer is based on the information we receive in writing and verbally remove the principal. There is a possibility of error in the description and price of the property and the possibility that the property has already been sold, leased or the property owner withdrew from the sale / lease.

Our offers and alerts the recipient (principal) must keep confidential and only with our written approval may not transfer to a third party.

If the recipient of our offer already familiar with real estate that we offered him, obliged us to immediately notify in writing, by electronic mail (e-mail), by fax or registered mail

Real estate prices
Article 4th
Real estate prices are expressed in euros and payable in Kunas.

AGREEMENT ON MEDIATION
Article 5th
Agreement on the Real Estate Brokerage (hereinafter: the Agreement) obliges the mediator will try to find and bring into contact with the Principal to third parties for negotiation and conclusion of a specific legal transaction on transferring or establishing certain rights to the property, and the Customer agrees to he paid particular agency commission (hereinafter: the fee) if the legal transaction to be concluded.

The contract is concluded in writing and for a limited time.

If the parties fail to agree on a deadline to conclude a contract, it is considered that the Agreement was concluded for a fixed period of 12 months and may be on multiple occasions extended.

TERMINATION OF THE MEDIATION
Article 6th
The brokerage agreement concluded for a definite period shall terminate upon the expiration of the period for which it is concluded that if the deadline is not a contract for which is mediated or cancellation of any of the parties.

The Customer shall reimburse the mediator of the expenses for which it was expressly agreed that the Ordering Party.

If within a period not longer than the duration of the Agreement after the termination of this agreement the Principal concludes a business transaction which is mainly the result of intermediaries acting before the contract of mediation, the mediator is obliged to pay an agency fee in full, unless the contract otherwise agreed.

ONLY TRANSMISSION
Article seventh
The contract Customer may commit to the mediated business will employ no other mediator (exclusive brokerage), that obligations must be expressly agreed.

If during the term of the Agreement or exclusively of mediation made by the principal mediator legal work through another agent, and which is the exclusive agent was given the order for mediation, the mediator is obliged to pay the actual costs incurred during the mediation. If the amount of compensation is not agreed, the Customer is required to reimburse the mediator of the actual costs incurred during the mediation, which can not be higher than the fees mediated deal.

At the conclusion of contracts or exclusively forwarding agent is required to specifically warn the Principal on the meaning and legal consequences of this clause.

Agreement on the sole, made for a certain period of time ends with the expiry of the period for which it was concluded that if the deadline is not a contract for which is mediated or cancellation of any of the parties.

The Customer shall reimburse the mediator of the expenses for which it was expressly agreed that the Ordering Party.

If within a period not longer than the duration of the Agreement on the sole mediation after the termination of this agreement the Principal concludes a business transaction which is mainly the result of intermediaries acting before the contract of exclusive mediation, the mediator is obliged to pay an agency fee in full, unless the contract otherwise agreed.

OBLIGATIONS OF AGENTS
Article 8th
By signing the agreement on mediation in real estate agent is obliged to perform particularly the following:
First try to find and bring to the ordering party to conclude the brokered transaction,
2. Inform the Principal of the average market price of similar properties,
3rd inspect the documents proving ownership or other real rights over the property and alert commanders to obvious flaws and potential risks related to undeveloped land state property, registered real rights or other rights of third parties on this property, the legal consequences of non-fulfillment of obligations towards third side, shortcomings building and operating permit pursuant to a special law, the circumstances of the obligation to apply pre-emption rights and restrictions in the legal system in accordance with special regulations
4th to deal with the presentation (presentation) real estate market, advertise property adequately, and perform all other actions agreed contract mediation in real estate that exceed the usual presentation, and for which she is entitled to special, pre-denominated costs,
5th provide an overview of real estate,
6. mediate in negotiations and try to reach agreement,
7th Keep personal information to the customer, and the written order of a customer keep confidential information about the property for which the forward or in connection with the property or business for which intervenes
8. if the subject of the contract land, check out the purpose of the land in accordance with applicable zoning regulations pertaining to this land,
9. Inform the Principal of any circumstances relevant for the intended business known to him, or he must be known
10th familiar Principal with the provisions of the Prevention of Money Laundering and Financing
Terrorism (OG 87/08).

OBLIGATIONS OF CUSTOMERS
Article 9th
Conclude a Brokerage Agreement with the Mediator and:
1st inform the Agent of all circumstances that are important for the performance of brokerage and present accurate information about the property and if it has to give evidence of the location, building or occupancy permit for property that is the subject of the contract and made available to the mediator of the evidence on the fulfillment of obligations under the Third foreign,
2. Give the mediator present documents confirming the ownership of the real estate or other real rights on the property that is the subject of the contract and warn the Agent of all registered and unregistered burdens on the property,
3. to provide the mediator and third parties interested in purchasing the business the tour of the property,
4th inform agents about all important data of a given property, specifically a description and price,
5, after the conclusion of the preliminary contract, pay the mediator fee,
6th compensate mediator costs incurred during the mediation that exceed the usual costs of mediation,
7th inform the Agent in writing of any changes related to the job for which the authorized intermediary, in particular the changes associated with the ownership of the property.

The Customer is not obliged to enter into negotiations for the conclusion of the mediated business with third parties by the mediator found, nor enter into a legal transaction. The client will be liable for damages if he did not act in good faith, and shall reimburse all costs incurred during the mediation, which can not be higher than the fees.

The client will be liable for damages if it acted fraudulently, if withheld or given incorrect information relevant for mediation to end the mediation work.

Agency fee
Article 10.
Height brokerage fees set by contract on transmission and the same should not exceed 6% of the purchase price of the property, or in the case of signing the lease or lease the amount of the agreed monthly rental payments for the contract concluded for a period of 12 months.

Agreed brokerage fee covers the execution of activities agents mentioned in points. VI. General Terms and Conditions.
In the case of actions that are not covered by points. VI. General Conditions at the request of the Principal broker's hourly rate is £ 700.00.

In the case of actions that are not covered by points. VI. General Conditions at the request of the Principal, the same is obliged besides compensation for spent mediating schedule mediator reimburse the actual cost of carrying out these actions.
For all of the amount of charges is not calculated the value added tax, because the agency VERTIGO NEKRETNINE d.o.o., Jaruščica 5A, Zagreb, is not in the VAT system

These conditions are determined that if the agency VERTIGO NEKRETNINE d.o.o., Jaruščica 5A, Zagreb, enter the VAT system, in this case to charge and VAT in the amount of 25% of the fee for mediation

In the event that concluded a legal transaction includes entering into preliminary agreements that the Principal and the third party committed to conclude the main contract in connection with the property that is the subject of mediation, the Customer agrees to pay a fee for mediation mediator in two equal parts, the first of which is due on the date the preliminary contract, the other on the day of conclusion of the contract, or on the day of expiry of preliminary agreement for the conclusion of the contract.

In the event that concluded a legal transaction involves only the conclusion of the contract, the contract relating to property that is the subject of mediation, the Principal is obliged to pay compensation for mediation, the mediator of the day of contract signing.

Withdrawal customers or third parties with which the Principal made a pre-contract in connection with the property that is the subject of mediation, nor cancellation of the Customer or the person with whom the Customer has entered into an agreement in relation to the property that is the subject of intervention by the fulfillment of the signed contract does not affect the obligation of the Customer to mediator pay the fee to the amount and in the manner stipulated in this article and the conclusion of the mediation.

Customer shall pay the Fee and when the third party, to which he pointed Mediator with whom it is mediator brought into contact, concluded legal work different from that for which it is forwarded, but which achieves the same effect as the brokered transaction or subject which is a legal transaction of property which is the subject of mediation.

It is believed that the mediator enabled the Principal to contact a third party if:
  • Directly took the ordering party to tour of the property,
  • Arranged the meeting between the Principal and the third party for the purpose of negotiating for closing a deal,
  • Principal with the name, or company name, phone number, fax, e-mail address
Third person authorized to enter into a legal transaction or gave him the exact location of the
Real estate.

After termination of the Contract Mediator is entitled to compensation in the period not longer than the duration of the Agreement and in cases when the Customer enters into with a third party business transaction which is mainly the result of intermediaries acting before the termination of the Agreement.

If the Principal up during the conclusion mediated work (after his Mediator submitted an acceptable offer) is obliged to pay the mediator amount contracted for.

The broker has the right to compensation if the spouse or common-law spouse, descendant or parent of the Principal; ie company, institution or other legal entity that is the Principal, his spouse or common-law spouse, descendant or parent of the founder or the responsible person, or with whom he has a contract of employment or service contract, concluded an agreement with the person with whom the Mediator Principal brought into contact.

FINAL PROVISIONS
Article 11th
For all that is not expressly set out in these General Terms shall apply the Law on Real Estate Brokerage Act, the Obligations Act and other legislation

In the litigation, the Court in Zagreb, unless otherwise agreed.
"VERTIGO Real Estate" real estate agency and other business support services, etc., (MBT: 2915936) from Zagreb, Jaruščica 5A, 10000 Zagreb, based on the Decision of the Ministry of Economy, Labour and Entrepreneurship is licensed agency in real estate, and the decision is issued to registered Class: UP / I-330-01 / 12-01 / 288; UR.BR .: 526-04-01-01-01 / 4-12-3, and is registered in the Register of real estate in Croatia leading Croatian Chamber of Economy.

Terms and conditions apply from 10.12.2012. years
Changes in general business conditions, in accordance with the decision, apply from the date of 27.03.2014.


Prices of services

PRICE LIST
agency commission for services relating to the sale, exchange, lease and rent of real estate

FOR SALE
The commission is charged as a percentage of the total agreed price.
The highest total commission 6%
The lowest total commission 4%

SALE
The agency commission when the sale of real estate (charged to seller):
2-4%, but not less than 6.000,00 kn

SHOPPING
The agency commission when buying real estate (is charged from the buyer):
2-3%, but not less than 6.000,00 kn

REPLACEMENT
When replacing the property commission is charged from each side in
replacement, and the percentage is calculated from the value of the property by the side
Glass replacement:
2 - 3%

RENTAL AND RENTAL

RENT AND LEASE - commission from the lessor
The percentage of the monthly rent
75% Minimum
100% for rental or lease of 12-59 months
150% Minimum for rental or lease of 60 months (5 years) and more

RENT AND LEASE - commission from a lessee and the lessee
The percentage of the monthly rent
75% Minimum for rent
100% Minimum for lease
100% for rental or lease of 12-59 months
150% Minimum for rental or lease of 60 months (5 years) and more


NOTICE filing consumer complaints
 
Dear customers

Your satisfaction with our services is the goal that we are dedicated to every aspect of our business.

Whether it is the expression of satisfaction or dissatisfaction with our service, really appreciate your opinion and we'll be grateful to us with the same.

All suggestions, compliments, complaints can be sent in two ways:

calling the office number - +385 1 779 4757
sending mail to - info@vertigo-nekretnine.hr

Please note that all information we receive from you will be treated as confidential.

Your Vertigo team!